Property & Casualty Subrogation
TransPaC Solutions provides property & casualty insurance subrogation services to a number of national as well as regional insurers, delivering recoveries through proven subrogation strategies and protocols. A six-step process ensures thorough, professional data and file management throughout the entire recovery process.
- Control Data: After receiving and processing the data file of paid claims, TransPaC analyzes files to identify claims with recovery potential. Troveris®, the proprietary technology developed by Trover Solutions, accommodates multiple claims systems, locations and configurations.
- Identify Cases: Next, a tailored data mining procedure and query system is applied to the data to quickly identify all potentially recoverable claims associates with a specific case. The automated identification process and screening resources enable rapid assertion of your subrogation interests.
- Investigate: Troveris® tracks every identified accident, initiating an automatic investigation cycle when files reach pre-determined protocols. The system then generates a process to alert examiners to place parties on notice for subrogation and connects members with TransPac Customer Service for verification of accident details.
- Manage Files: Following investigation, files are assigned to TransPaC’s specialized adjusters and internal legal team for management. Once assigned, recovery personnel actively manage the file to recovery through TransPaC’s fully automated online, paperless environment which ensures no file is lost or overlooked.
- Negotiation and Settlement Authority: Seasoned claims examiners, experts in insurance regulations, well-versed in state and federal laws and trained in negotiation skills manage every file’s settlement negotiations. When necessary, TransPaC Solutions engages their dedicated legal team for counsel, research and litigation management.
- Report and Remit Recoveries: TransPac Solutions clients receive regularly scheduled financial and claims information status reports, with new comprehensive reports development as part of the company’s commitment to continual improvement. Once funds are recovered, payments are posted and transferred by check or a variety of convenient electronic methods.
